Payment Methods

ON ZEN® accepts the following means of payment:

– Credit Cards: VISA, MASTERCARD, AMERICAN EXPRESS, etc. (with PayPal)
– Wire Transfer
– ATM
– MB WAY
– Payshop

Credit Card (PayPal)
Customers will be asked to provide their credit card number via PayPal secured connection.
Additionally, customers will be required to provide card holder name, expiration date and three-digit security code (CSC) that is in the back of the card to the right of the signature field.

Security
In case customers chose to pay via PayPal (Credit Card), ON ZEN® will not access provided card-related data and payments will be made via a PayPal secured page.
For security reasons, card-related data will not be stored and credit card number will have to be provided again in future purchases.
Once customers access the PayPal payment page, their browser will enter insecure mode. You can confirm that your transactions are in secure mode by searching for the lock in the bottom of your screen.
“Secure mode” means that all your information is encoded, this way, keeping you secure.

Bank Transfer
Customers should transfer the amount concerning their order to the BIN provided by our system, and should always mention order number in transfer description / observations so that ON ZEN® can associate payments to orders.

In case this is not possible, customers should send us the payment slip to [email protected]
Packages will be shipped after bank transfer confirmation.

Note: Customers are responsible for all bank charges concerning bank transfers.

Payment for Services at ATM
“Payment of Services”, with entity and reference, at any ATM or through its homebanking service. (Only available to Portuguese bank customers. Payment service provided by IfthenPay.)

MB WAY payment on mobile
Simple payment using “MB WAY” on your mobile phone. (Only available to Portuguese bank customers with the MB WAY app installed. Payment service provided by IfthenPay.)

Payment in the network of Payshop agents
Simple payment through the network of “Payshop” agents, CTT stores or post offices. (Payment service provided by IfthenPay.)