Terms and conditions

This page contains the legal terms and conditions that govern the website www.onzenshoes.com.
Website browsing implies the acceptance of all provisions in this document.
All purchases made via the website are governed by these general conditions as well as by other use instructions contained in this website.
Customers are strongly encouraged to read these general conditions carefully.The website www.onzenshoes.com is owned by Moutinho Ribeiro da Silva Lda., Headquartered at Avenida da Seixa nº 1171 Fraction C and D, Argoncilhe industrial zone, 4505-004 Argoncilhe – Santa Maria da Feira, Portugal, NC. PT 513647007 , and under that number registered at the Commercial Registry of Cascais, contact email [email protected] and telephone 00351 223 163 922.
ON ZEN® reserves the right to change website content (e.g. Prices and photos) at any moment without prior notice and according to its own criteria. Changes made shall be in force at the date of posting.

Shopping
The terms and conditions govern the relationship between ON ZEN® and the customer with respect to purchases of products made through this website.

The customer can browse the website but to access the sales service, it is essential to have necessary requirements to enter into legally binding contracts in accordance with Portuguese and Community Law. You must have a valid email address and a bank account or the following credit cards for payment: Visa, MasterCard, PayPal. You can also pay through ATM, MB WAY and Payshop.

For the customer to place an order is required to fill in all the necessary data and accept the terms and conditions. Until the order is placed, the customer may change all data associated with his order at any time.

ON ZEN® reserves the right to accept an order. The decision is made at ON ZEN®’s discretion. If the order is not executed, we will inform you immediately by email. Confirmation of order entry does not constitute a purchase contract, it merely serves as proof that the order has been received by ON ZEN®.

Quality Assurance
ON ZEN® guarantees total customer satisfaction when purchasing products purchased at www.onzenshoes.com. If the customer is not satisfied with their purchase, they should email [email protected] within 7 days of receiving the goods.

Products
The images on the website are the only means of representation of the products and, in sequence, ON ZEN® does not guarantee the exact correspondence of the images to the products.
For example colors may look different on different computer screens.

Prices
All prices shown on the website include I.V.A., at the legal rate in force in the country of origin (Portugal), for Portugal and the European Union.

For other Countries, prices do not include additional taxes, duties or fees governed by any other applicable laws. If necessary, the customer will therefore have to foresee customs import costs, pay taxes and duties that may occur in the importing country.